SkillsPlus International Inc.'s California Designated Representative training courses are accepted by the California State Board of Pharmacy. Course completion earns a training affidavit to include in your license application.
You've signed-in to our online classroom to take a course. You've launched a video, and it won't play.
There are many possibilities for why videos won't play. We've collected the most common causes with suggested solutions. In some cases, you might need to ask for assistance from your corporate IT department.
This article will address computers running Microsoft Windows.
We explain the possibilities by categorizing them into 3 large buckets:
The software being used
The corporate enterprise IT system & configuration
The computer being used
Flash player - Our videos run on Adobe's Flash Player. - ADDRESS THIS FIRST -
Take our course on your home personal computer. If you're successful, it suggests that the corporate hardware/software systems are the culprit.
Outside entities can be blocked from a corporate system. Approved entities might appear on a company's "white list." Ask your IT department if this is the case, and how our domain and/or IP address can be added, in order for the video feed to get through.
Virus scanning & content filtering
Ask your IT department if outside video content is being scanned/filtered, and preventing the videos from playing.
Reboot your computer
As you are opening and closing programs, your computer may or may not relinquish system resources used by these programs which can result in quirky behavior, including locking up, because the computer is not fully utilizing all of its available resources.