I can't play my CBT Programs on my DVD Player.

Problem: I try to view my CBT programs that I received on CD on my DVD player at home or at the office and it does not work.

Resolution: These CBT programs are not designed to play on a DVD through your television. They are designed for play on your corporate Intranet or from a CD on a PC.

I can't hear the audio

I can't hear the audio.

Likely Solution: Please do not take this in the wrong way, but here are some of the most common problems.

• Re-plug in speakers.
• Check for a live power supply to the speakers.
• To turn up the volume on the PC use the volume control or
• To turn up the volume control via the control panel:
• Click START (lower Left on Screen) and Click CONTROL PANEL
• Click SOUNDS AND AUDIO DEVICES
• The MUTE box should not be checked.
• DEVICE VOLUME should be set to high.

CD CBT Programs Suddenly Stop Playing

Q. Why are my presentations starting to load but do not play? They used to play.


Likely Cause: Earlier versions of our CBT programs do not play nicely with Flash Player 10 or higher.

Solution: Please call our office. We will provide you with new versions at no cost. to you. Call (415) 948-5220.