SITUATION- You registered for one of our courses using our CVENT online registration service, and you have not yet received a Registration Confirmation by email.
BACKGROUND- When you complete course registration through our CVENT online registration service, you should expect to get a Registration Confirmation by email within about 15 minutes.
LIKELY CAUSE- The CVENT online registration service reliably sends out a Registration Confirmation by email.
- Most commonly, when the email arrives at the Registrant's email system, it gets misdirected into some location other than the Inbox.
- For example, a Spam or Junk folder.
- Some other email folder, because of the Registrant's email filtering settings
RECOMMENDATION- If you did not get a Registration Confirmation email within 15 minutes of registration, then:
- Try looking in your Spam, Junk, and other email folders
- If you still don't see it, give us a call, (415) 948-5220.
How do I get a receipt?If you registered online, the receipt will be in your email or SPAM folder.If you sent a PO, there is no receipt. The invoice is your receipt.If you paid by check, there is no receipt. The invoice is your receipt.If you registered with a credit card through our office, we will email to you a paid invoice with a credit card receipt attached.Please call our office for further clarification. We can be reached at (415) 948-5220.
We do not have a corporate credit card. What can I do now?
You may pay by check.- When you fax to us at (954) 566-5225 a copy of the check we will issue enrollment instructions.
- When the check has arrived, and you have completed the class, we will issue and documentation required for that class.
We can be reached via telephone at (415) 948-5220.
My credit card was declined.
- Try using a different credit card.
- Verify that all information entered was correct
- Otherwise, contact us: (415) 948-5220.
