What is the refund policy?
- There is a $50 fee for cancellation if the student has not signed into the course.
- Once the student has signed into the course, but has not yet viewed any course materials or taken any exams, there is a $100 cancellation fee.
- Once the student has begun viewing courses, there is no refund.
What is the refund process?
- If you registered via Cvent, the refund will be to the same credit card. It usually takes several days for the refund to show up on your credit card statement.
- If you registered through our office, the refund will be to the same credit card. It usually takes several days for the refund to show up on your credit card statement.
- If you paid by check, our office will issue a check within a few days. It will be sent to the address on file with our accounting department, unless you send us an email or fax with an alternate mailing address
Please call us, if you need more help: (415) 948-5220
