Saturday, March 21, 2009

Username is not accepted

The site does not accept or won't accept the Username I am trying to create.

Likely Cause: It is most likely that the username you want to use has already been selected.

Likely Solution:
  1. Select a new Username, perhap add a unique number after the name.
  2. If our office set up your student account, then the Username must match exactly that which was provided to your corporate contact.
  3. The text format is usually all lower case letters.
  4. If this does not solve the problem please call our office at (415) 948-5220 to reset your Username and Password.