Saturday, March 21, 2009

Class start to launch, but nothing happens - Security

The class starts to launch and nothing happens or the screen freezes before anything happens.

Likely Cause: This can be caused by new security features from Windows Explorer or Internet Explorer. You might see a warning in the yellow bar at the top of your screen.

Likely Solution: Add the Adobe site to your approved sites. Follow these suggestions.

Click the Settings button to launch Adobe Flash Player Settings Manager.

Select Always allow
Browse to the folder where you store the published output of Articulate Quizmaker and Articulate Presenter.
Add both folder locations to the trusted content locations. (If you change your published output location, you will need to add the new location to this list.)
Close all browser windows and re-launch your e-learning course, presentation, or quiz.