Saturday, March 21, 2009

Class starts to launch, but nothing happens - Security

The class starts to launch and nothing happens or the screen freezes before anything happens.

Likely Cause: 
  • This can be caused by new security features from Windows Explorer or Internet Explorer. You might see a warning in the yellow bar at the top of your screen.

Likely Solution: Add the Adobe site to your approved sites. Follow these suggestions.
  • Click the Settings button to launch Adobe Flash Player Settings Manager.
  • Select Always allow
  • Browse to the folder where you store the published output of Articulate Quizmaker and Articulate Presenter.
  • Add both folder locations to the trusted content locations. (If you change your published output location, you will need to add the new location to this list.)
  • Close all browser windows and re-launch your e-learning course, presentation, or quiz.